Claim Management

We know you buy insurance for protection and peace of mind and one of the benefits of using our services is having us assist you with your claim.

If you’re fortunate, you may never have to make a claim against your insurance. However, when things do go wrong and you’re involved in an unexpected accident, disaster or loss that’s covered by your insurance policy, we’re here to help.

Our advice doesn’t stop once we’ve arranged your insurance policy. We continue to give you advice throughout the claims process and advocate on your behalf with your insurer. Your insurer will review your claim and see if the event or circumstances are risks covered by the policy. You’ll need to provide proof it’s a genuine claim and your insurer will need to determine that the claim satisfies the terms and conditions of your insurance policy.

We help during this process and advocate for you to get the best possible outcome. We work closely with you and your insurance company and assist with any third-party valuers, repairers or specialists. We keep you informed every step of the way.

Contact our team to make a claim

Our team of insurance professionals will work with you throughout the entire claims process to get you back on your feet as soon as possible and with minimum inconvenience.

The sooner your insurer is advised of a loss, circumstance, injury and/or damage, the sooner they can conduct the necessary enquiries in order to protect your interests.

In an Emergency After Hours situation, please call 0427 494 455

We understand making a claim can be stressful, but rest assured, we’re here to help you through the process.

As a Steadfast insurance broker, you’ve got an expert you can trust on your team, who can manage the claims process on your behalf, allowing you to focus on what really matters. 

See how we can help you

We are committed to understanding your needs and focused on providing you with quality advice, personalised service and tailored solutions to help you make informed decisions about protection for your business and assets.