We’re here when you need us

We know you buy insurance for protection and peace of mind and one of the benefits of using our services is having us assist you with your claim.

Every claim, no matter how large or small, is important to us and our aim is to provide positive claim outcomes for all of our clients.

We’ll manage the claims process for you, ensuring the whole process runs smoothly and your claim is settled promptly and fairly. While it is impossible to give guidelines for procedures to follow in every claim because of the nature of accidents , the Claims Procedures listed on this page give a broad outline of the steps to follow.

In an emergency after hours situation, please call 0407 586 457

Claim Procedures

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