Insurance claims happen.

We know you buy insurance for protection and peace of mind and one of the benefits of using our services is having us assist you with your claim.

As much as we hope you never experience a loss, we’re committed to assisting you with your claim to achieve the best result possible.

We’ll manage the claims process for you, helping ensure the whole process runs smoothly and your claim is settled promptly and fairly.

While it is impossible to give guidelines for procedures to follow in every claim because of the nature of accidents , the Claims Procedures listed on this page give a broad outline of the steps to follow.

Please remember it’s important to call us as soon as you are aware of a claim or circumstance that could lead to a claim.

In an emergency after hours situation, please call 0407 586 457

Claim Procedures

See how we can help you

We are committed to understanding your needs and focused on providing you with quality advice, personalised service and tailored solutions to help you make informed decisions about protection for your assets, income and lifestyle.